These terms and conditions apply to the use of the Garden Lighting website. By accessing this website and or purchasing goods from this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.
Before you place an order and have any questions about these terms and conditions and or any of the products on sale via this website please contact Garden Lighting via email on the Contact Us page on this site or via the telephone on 0208 337 7558.
Definitions
Conditions means these terms and conditions and the Special Conditions.
Special Conditions means the terms and conditions in the Product Description.
Product means a product displayed for sale on the Website.
Product Description means that part of the Website where certain terms and conditions in respect of the individual Product are provided.
Users means the users of the Website collectively.
Personal information means the details provided by you on registration.
Website means the website located at www.garden-lighting.co or any subsequent URL which may replace it.
You means a user of this Website.
Personal information means the details provided by you on registration.
We/us means Garden Lighting.
United Kingdom means England, Wales, Scotland, Northern Ireland and the Channel Islands.
Access to the Garden Lighting website
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
1. Registration
1.1 You agree that:
- the Personal Information which you are required to provide when you register with as a customer of Garden Lighting is true, accurate, current and complete in all respects; and
- You will notify us immediately of any changes to the Personal Information by contacting Garden Lighting on 0208 337 7558 or via the email form on the Contact us page.
1.2 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Indemnity
1.3 You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
2. Our Rights
2.1 We reserve the right to:
modify or withdraw, temporarily or permanently, this Website ,or any part thereof, with or without notice to you and you agree that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website ,or any part thereof, following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. Products/Product Description
3.1 All product information provided on this website is provided by the manufacturer. We accept no liability or responsibility for incorrect or misinterpretation of any of the information given, incorrect installation or maintenance of any of the products advertised on this website. All product prices displayed on this website exclude VAT
4. Placing an Order
4.1 You will be required to create an account to be able to place an order on the Garden Lighting website. Please note all goods are subject to stock availability
4.2 All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. Garden Lighting reserve the right to cancel or reject any orders.
4.3 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
4.4 When you place your order you will be taken through a step by step check out process. The order confirmation page will display each of the products you wish to purchase and the total cost of the product and the total VAT charge. Please note that all product prices displayed on this website exclude VAT
4.5 All payment transactions are secure using the Protx service. Once you have paid and completed your order you will sent an order acknowledgement email detailing your order. Please note that this acknowledgement email is not an order confirmation or order acceptance from Garden Lighting.
4.6 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
5. Payment
5.1 All payment transactions are secure using the Protx service. We take payment from your card at the time we receive your order, once we have checked your card details and stock availability.
5.2 Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
5.3 The price you pay is the price displayed on this website at the time we receive your order apart from the following exception: While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
6. Returns and Refunds
Please make sure that you check your items carefully before they are used or installed.
6.1 Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 30 days) and in original, undamaged packaging in a saleable condition.
6.2 If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item. This does not affect your statutory rights.
6.3 We also recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any after-sales queries.
6.4 If there is a fault with the product and you bring it back to us within 30 days with proof of purchase we will give you a replacement or refund.
6.5 Cancellation
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. To cancel, you can email us or write to us (see contact us for details) within seven working days of delivery of your item(s), quoting your order number. |
